FAQ

Repreve (TM) is a recycled fiber created by UNIFI Inc. While we are working towards offering a completely recycled fleece, the cost is still prohibitive. In the meantime our microfleece has 30% recycled content, aiming to reach 85% recycled content within two years. Even 30% recycled content results in 30% less newly created fibers. The recycling of polyester fibers, which has been largely pioneered by Malden Mills and Patagonia, means that many of the polyester based products that historically ended up in landfill can now be recycled, greatly reducing the eco-footprint.

You don’t need a pay pal account to order a poncho, pay pal will take your payment from your credit card onto their secure site.

Our ponchos come in three sizes: size 2 = 0-2 years, size 3 = 2-4 years, size 4 = 4-6 years.

Yes, please specify in the comments section that the poncho is a gift. Please confirm shipping address (if different from billing address). You can also include a short message (ex. Happy Birthday Rosie! Love, Grandma & Grandpa) and we’ll include it with the poncho.

Yes, after your payment is made through pay pal you can print your receipt. If you would like us to email you a receipt or mail you a paper copy we can do that too, just ask.

Shipping is $6 for one poncho, $12 for two anywhere in Canada and the United States. International orders please email us for a quote.

Orders will be shipped out within 2-4 business days and will be shipped via Canada Post. If we are out of stock you will be notified by email or phone.

Refunds will be given within 7 days of purchase with proof of purchase. Ponchos must be returned at the expense of the buyer and be in the original, new condition (tag attached).

Ponchos should be machine washed in cold water & hung to dry.

Our goal is to have at least 2 new styles every month or so …